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Inside Sales Representative

As an Inside Sales Representative, you will be responsible for driving new sales with our current customer base as well as specifically assigned competitor pharmacies. The ISR will develop positive client relationships with any pharmacies that are assigned to that person by sales leadership, qualify a pharmacy’s interest and need in utilizing our services and forward those qualified leads to the appropriate Sales Representatives. Ideally, the ISR will work directly with supporting a team of 2 Sales Reps.

What You’ll Be Doing:

  • Take ownership of building market share data that can be used by the sales team and sales leadership.
  • Work closely with outside sales representatives to assist in closing new business and assisting outside sales with issue resolution.
  • Communicate with the Customer Success Managers (CSM’s) any issues that are brought to that person’s attention when contacting current customers or in working with outside sales representatives.
  • Accurately document sales activity in CRM.
  • Successfully complete all assigned tasks.
  • Meet or exceed assigned sales quotas.

Who We Are Looking For:

  • Collaborative, inclusive communicator and team player.
  • Ability to work as part of a multi-disciplinary sales team.
  • Ability to work independently at a highly competent level.
  • Must be able to complete ad hoc/last minute tasks assigned by Sales Leadership (ability to prioritize tasks).
  • Capable of escalation of customer issues to the appropriate channels.
  • Relentless focus on the customer.
  • Passion to solve highly complex issues and help people succeed.

What Experience You’ll Need to Have:

  • Healthcare/Pharmacy/Long-Term Care (LTC) B2B sales experience.
  • SaaS (Software as a Service) experience.
  • Proficient in Microsoft suite of products (Dynamics, Outlook, Excel, PowerPoint, Word).
  • Previous CRM experience.
  • Prior Inside Sales experience – minimum of 3 years.
  • Ability to travel up to 30% (customer sites, tradeshows, etc.)

What Education You’ll Need to Have:

  • Bachelor’s degree preferred or equivalent technical experience.

What Experience Would be Beneficial:

  • Familiarity with medical terminology.
  • Bi-Lingual, Spanish preferred.
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